From ‘Xero Worries’ to ‘Zero Worries’: How we helped Coomara overcome cloud accounting apprehension

Xero worries to Zero worries

For many business owners, cloud accounting plays an essential part in their day-to-day. Both short and long-term plans are confidently put into action, underpinned by real-time, accurate, and up-to-date numbers.

But for some, the idea of switching to the cloud is, well, clouded by trepidation.

They just can’t overcome their concerns regarding security, usability, or accessibility, and sometimes there’s a reluctance to abandon a familiar (if outdated) spreadsheet or desktop accounting system.

As newly crowned Xero Platinum Partners, we see it as our duty to lead the way when it comes to cloud accounting, helping those apprehensive to make the switch see the light. And that’s precisely what we did for Pete Denston of Coomara Veterinary Practice.

About Coomara

A small, independent vet practice specialising in small and large animal care, Coomara is the quintessential family business, led by husband and wife team Pete and Charlotte Denston and their team of vets and support staff. They cover Carlisle and the surrounding areas and have done so since 1989. However, Pete and Charlotte first became involved with, and bought, the practice in 2013, which is when our working relationship with Coomara began.

Pete approached us and two other accountancy firms for advice prior to purchasing the business. We quickly spotted the viability and, backed by careful analysis and cash flow forecasts, this information encouraged Pete and Charlotte to take the leap.

A Major Challenge

Coomara is a well-established and well-liked business in Carlisle (one glance at their reviews will attest to this). But even the most successful of businesses will encounter tricky challenges sooner or later. For Pete, Charlotte and Coomara, this came in the shape of financial admin and internal accounting processes.

They needed help with bookkeeping, balancing records, and VAT returns, among others, and were in desperate need of a simple, easy-to-use accounting system. We were only too happy to help.

The Solution? Enter: Xero

Pete required an accounting system that provided access to real-time, up-to-date numbers, and gave him an accurate picture of his practice’s financial wellbeing at the drop of a hat. For us, there was only one solution: Xero.

It’s known as the world’s most beautiful cloud accounting software for a reason, and after demoing the platform and taking Pete through its various capabilities, he was on board.

We took the lead with regards to set up and training, and now offer ongoing support to Pete and his team as they continue to use Xero to run and grow Coomara.

The result? Life is less stressful, there’s more time to run the business rather than getting bogged down in admin, and the access to real-time numbers has helped significantly improve decision making.

“Helpful and supportive…”

We continue to work closely with Pete, Charlotte and their team to ensure they’re making the most of Xero, its core features, and its wide range of add-ons.

Here’s what a far less apprehensive Pete had to say about his introduction to Xero and the cloud:

“The team at Saint has been very helpful and supportive in the running of my business. If I ever have a problem with Xero, I know that they’ll be able to either help resolve the problem or advise me on how best to sort it out myself if needed.”

Find Out How Xero Can Help Your Business

If you’d like to experience the benefits of Xero and cloud accounting, just like Pete and Coomara, we can help. Our team of Xero Champions are ready to show you the ropes. You’ll be saving time and money before you know it!

Simply click the link to Get Started with Xero, or call us on 01228 534371 to chat with one of our friendly advisors.

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