Beware of the HMRC voicemail scam

Beware the HMRC Voicemail Scam

A number of clients have contacted us over the last few days to report they have received automated voicemail messages purporting to be from HMRC.   In one instance the message said the recipient had committed tax evasion.   Fortunately they put the phone down and contacted us.    One of our tax team advised them to ignore any future calls as it was most probably a scam and that if HMRC wanted to contact them they would write.  The automated calls received by our clients seem like the latest HMRC scam.

Typically, these callers leave voicemail messages to encourage victims to give up bank account information or trick them into paying these phoney taxes.     Ignore any instructions to press a number on your keypad or dial a number as you are likely to be put through to a bogus call centre where people can be duped out of hundreds and thousands of pounds.   The scammers seem to particularly pray on the elderly and the vulnerable.  However they are not the only likely victims.

Other Types of Scams

The voicemail scam isn’t the only one currently in use by fraudsters. A variety of methods are being utilised in an attempt to convince victims that they owe HMRC money, or will be subject to an HMRC lawsuit if they don’t settle their non-existent debt.   Do not open attachments or click any links in an email or text message as they may contain malicious software.  Fraudsters may spoof a genuine email address or change the ‘display name’ to make it appear genuine. If you are unsure, forward it to: and then delete it.

Other scams that you need to be aware of include:

  • Texts
  • Tax rebate emails
  • Phone calls
  • WhatsApp messages
  • Social media messages
  • Refund companies
  • Export clearance process (delivery stop order) emails
  • Emails asking for personal and financial information or upfront payments in exchange for fictitious items.
  • Phishing emails – Here are a few examples to look out for: HMRC Phishing Email Examples

Visit the HMRC guidance page for details of these scams and what you should do if you receive any of them.

How to Protect Yourself

As a government organisation, HMRC is very particular about the ways in which they contact you. They will never, ever use text messages, emails, or social media platforms to request information or inform you of rebates or penalties.

Where it gets a little trickier is when you receive phone calls or voicemails. In such instances, you need to be vigilant, and to educate yourself on the clear signs of fraud.

It’s therefore a good idea to familiarise yourself and your staff with the excellent resource, Take Five to Stop Fraud.

You Can Never Be Too Careful

If you’re ever contacted by HMRC, and you feel uneasy about the correspondence or questions you’re being asked, hang up the phone or do not respond to emails, texts, messages etc.   Contact HMRC or us or Action Fraud.





No VAT penalty if you missed the first quarterly MTD deadline

If you pay your VAT quarterly by direct debit the sign-up window has closed for the 7 August (30 June quarter) submission. Do not worry as HMRC have announced that you will not be penalised this time so you may file the old way and come back when the direct debit has been collected to sign up in time to file the next return.

Although HMRC will not penalise you, they will send a letter telling you that you missed the deadline and asking you to take action.

Revised advisory fuel rates from 1 September 2019


HM Revenue and Customs have announced revised tax free advisory fuel rates from 1 September 2019 which may be paid for business journeys in a car owned by the business.   Rates for the previous quarter are shown in brackets.

Engine size




1,400 cc or less

12p (12p)


8p (8p)

1,600 cc or less  

10p (10p)

1,401 cc to 2,000 cc

14p (15p)


 10p (9p)

1,601 cc to 2,000 cc  

11p (12p)

Over 2,000 cc

21p (22p)

14p (14p)

 14p (14p)

Hybrid cars are treated as either petrol or diesel cars for this purpose.

Advisory Electricity Rate

The Advisory Electricity Rate for fully electric cars is 4 pence per mile.  Electricity is not a fuel for car fuel benefit purposes.

These above rates may be used in the following circumstances:-

  1. Where employers reimburse for business travel in company cars.
  2. Where employers provide fuel for company cars but employees are required to reimburse the cost of fuel for private use.


HM Revenue & Customs will accept the above figures for claiming input VAT on fuel for company cars, provided a VAT receipt is available to cover the cost of the fuel.  They will also accept use of the above rates by the employer when calculating input VAT on the fuel element for employees using their own vehicles and claiming mileage under the tax free approved mileage rates for business travel of 45p for the first 10,000 miles and 25p thereafter.

If you have not already done so, please update any spreadsheets you may use.

If you have any queries regarding the above or require any further information please do not hesitate to contact us.

Company VAT penalty can be a liability of an “officer”

A recent case before the tax tribunal saw the liability for a late VAT registration penalty being passed on to a manager of the company.

HMRC have the power to impose such a penalty on an individual where

(1) there is a penalty payable by the company for a deliberate failure

(2) the individual on whom HMRC seek to impose liability is an “officer” of the company; and

(3) the deliberate failure is attributable to that officer.

Inheritance tax to be simplified

The Office of Tax Simplification (OTS) have undertaken a detailed review of Inheritance Tax (IHT), which is perceived by many as a complicated tax. The government normally takes account of OTS recommendations and their report is likely to lead to future changes to the rules. We will keep you posted as the changes may necessitate amending your will or further planning to pass on your wealth.

There are also numerous misconceptions about how the tax operates, particularly in connection with gifts during someone’s lifetime. One of the proposed changes is to shorten the period for lifetime gifts to be exempt from 7 to 5 years. The OTS also recommended replacing the current £3,000 annual allowance, marriage allowances and the exemption for regular gifts out of income with a £25,000 personal allowance each year.


Although the OTS were tasked with simplifying inheritance tax, they also considered the interaction with CGT as many asset transfers potentially have both CGT and IHT implications. Currently there is no CGT on assets transferred on death and the recipient inherits the asset at its market value.

It has been suggested that the capital gains tax uplift on death distorts decision making relating to assets that benefit from an exemption from Inheritance Tax. Where an individual holds such an asset that has risen in value, and is considering transferring it during their life, they are often advised to retain it until death rather than giving it away during lifetime, because of the tax benefits.

Where a business is retained until death, any potential capital gains are wiped out and there is no Inheritance Tax to pay. This could lead to an asset being retained rather than being transferred to the next generation at the time that is right for the business.

We will again monitor the progress of this proposed change as it is likely to have significant implications on family business succession planning.


There is currently a very generous 100% relief from inheritance tax for passing on businesses and farm land during lifetime and on death. The rationale for Business Property Relief (BPR) and Agricultural Property Relief (APR) is to enable businesses to be passed on without the need to sell off assets to pay the IHT due on the transfer.

Currently if a business is wholly or mainly for the purpose of investment, then it will not be eligible for BPR. This is not always straightforward to determine.  Many estates include both trading and non-trading business assets, and establishing whether this test is met can be difficult to establish. The ‘wholly or mainly’ test is generally considered to be a greater than 50% test and the OTS are suggesting that the test should be aligned with the much stricter 80:20 test that applies for CGT gift of business asset holdover and entrepreneurs’ relief. If introduced many more business transfers would be liable to IHT.

On the positive side the OTS have recommended that IHT business property relief should be extended to include Furnished Holiday Lettings aligning the tax treatment with that of Income Tax and CGT where they are treated as “trading” providing that certain conditions are met.

Vacancy for Accounts Assistant at Saint & Co, Penrith

Due to continued expansion, Saint & Co (Penrith Office) are looking for a full-time enthusiastic individual to join our rapidly growing accounts team. The role will involve accounts production (both limited and non-limited) ready for review by senior staff and / or bookkeeping / management accounts preparation. Experience is essential. Xero / Sage / Quick Books experience is preferred. A knowledge of VAT would be an advantage. Further training will be given.

We operate a flexi-time system and applicants seeking a part-time role will be considered.

Please submit your CV by Monday 2nd September 2019 to

Helen Little ( or

Saint & Co., 4 Mason Court, Gillan Way, Penrith 40 Business Park, Penrith, CA11 9GR


Vacancy for Part-Time Tax Assistant at Saint & Co, Carlisle

Due to continued expansion, Saint & Co (Carlisle Office) are looking for a part-time (22.5 hours per week) hard-working, enthusiastic individual to join our rapidly growing tax team. The role will involve the preparation of all aspects of individual and partnership tax returns.

Previous experience is preferred however consideration would be given to someone who doesn’t have experience but can demonstrate drive and determination to learn. We operate a flexi-time system and hours can be negotiated.

Please submit your CV by Monday 19th August 2019 to Lindsay Farrer – or Saint & Co., Sterling House, Wavell Drive, Rosehill, Carlisle, CA1 2SA

Off-payroll working rules going ahead

The draft Finance Bill clauses issued for consultation on 11 July included legislation to extend the “off-payroll” working rules to the private sector from 6 April 2020. These changes will have significant implications for workers providing their services through personal service companies and also the end user organisations that engage such workers.

End users will be required to determine whether the worker would have been an employee if directly engaged and hence the new rules apply to the services provided by the worker via his or her personal service company. This will be a significant additional administrative burden on the large and medium-sized businesses who will be required to operate the new rules. The current CEST (Check Employment Status for Tax) online tool would be improved before the proposed start date.


“Small” businesses will be outside of the new obligations and services supplied to such organisations will continue to be dealt with under the current IR35 rules, with the worker and his or her personal service company effectively self-assessing whether the rules apply to that particular engagement.

The draft Finance Bill confirms that the definition of “small” is linked to the Companies Act 2006 definition.

This is where the business satisfies two or more of the following conditions:

  • Annual turnover of £10.2 million or less
  • Balance Sheet total of £5.1 million or less
  • 50 employees or less

There will be an obligation to pass details of the status determination down the labour supply chain. The liability for tax and national insurance will be the responsibility of the entity, paying the personal service company. However, if HMRC are unable to collect the tax from that entity, the liability will pass up the labour supply chain, thus encouraging those entities further up the supply chain to carry out due diligence.

Please contact us if you would like to discuss how the proposed changes are likely to impact on your business.

Event: Charging VAT in the CIS: Make sure you are compliant – 12 September 2019

If you work in the Construction Industry under ‘CIS’ and are VAT registered under the new ‘domestic reverse charge for VAT’, then this event is for you.

As you may have heard, HMRC are introducing the Reverse Charge for Constructions Services from 1 October 2019. This is the HMRC approach to counteracting fraudulent VAT reclaims.

A survey conducted by The Federation of Master Builders (FMB) of around 8,000 construction small and medium enterprise (SMEs)  members found that 69% were not aware of reverse charge VAT at all.  Of those  who were aware of the reverse charge,  67% have not prepared for the changes.

The FMB said that while larger construction companies will have in-house finance teams to handle implementation, construction SMEs and sole traders, which make up 9% of the one million construction firms operating in the UK, will have to do this whilst also running their business.

Find out from leading CIS expert, Neil Owen, what this means for your business and the way you invoice your customers, and pay your suppliers.

Hear from Neil about:

1. When and when not to charge VAT on your CIS work
2. The new rules starting 1 October 2019 for VAT registered business working under CIS
3. Expected changes which include ‘zero rating’ VAT on invoices and the possible cash flow implications that will result from this

About Neil Owen:

Neil is a freelance speaker, occasional writer and practising VAT consultant. He has over 30 year’s involvement in VAT, and currently runs his own company, VAT Advisory Services Limited, based in Hampshire. He initially worked for Customs & Excise and has been in professional practice since 1990.

Neil is a Fellow of the CIOT and of the British Institute of Agricultural Consultants, and was for ten years, National Secretary of the VAT Practitioners Group and for six the General Editor of the annual book, CCH VAT Planning.

When & Where:

Thursday, 12th September 2019
1pm for 1:30pm until 4pm
A Q&A session with our speaker as well as tea/coffee included
£25 including VAT

The Auctioneer, Rosehill Estate, Carlisle, Cumbria, CA1 2RW

Booking is essential as places are limited. Please book early to avoid disappointment.

Register now