Due to a planned retirement, Saint & Co (Carlisle Office) are looking for a full-time (37 hours per week) hard-working, enthusiastic individual to join our team.
We are looking to recruit a dynamic and motivated person to provide in-house IT support over the phone, online and at our branch offices throughout Cumbria & South West Scotland. This would ideally suit someone already working as 2nd Line Support.
*Providing telephone/Remote support for Network Infrastructure, Hardware & Software.
*Network Security via Encryption, Firewall and AV Managed Systems.
*Managing Windows and Accounting/Payroll software updates.
*On-site support at head office and branch offices.
The successful candidate should have excellent communication skills, should be able to work well under pressure and be able to prioritise support calls. A clean driving licence is also essential.
Experience and Knowledge:
*PC/Laptop support, Printers, Scanners, Networking, Encryption & AV administration and deployment, Email & Backups
*Knowledge of Windows Server, Active Directory Administration, VMware Virtual Infrastructure, Terminal Services, Firewall/VPN’s
*Microsoft Windows, Microsoft Exchange, Microsoft Office Applications.
*Accounting software…but not essential.
*Trouble shooting skills and methodical approach to problem solving.
*Excellent communication & organisational skills, helpful attitude & above all patience.
It is essential that the candidate is able to work unsupervised and lend a hand in a busy head office when required.
Please submit your CV by Monday 11 January, 2021 to Stuart Farrer firstname.lastname@example.org or Saint & Co., Sterling House, Wavell Drive, Rosehill, Carlisle, CA1 2SA